Everything Your Business Needs, All Inside One System.
Carolina AI Lab helps owner-operated businesses grow with one connected system. Every plan starts with a professional website, customer communication tools, and core automations that keep your business running smoothly. Higher tiers add specialized AI agents and managed services, including ongoing Google Business Profile management (included in Premium only) to help you rank higher in local search. All connected and managed for you so you can focus on running your business.
Your business essentials, connected and cared for.
This is not software you log into and manage yourself. Carolina AI Lab builds the system, connects the pieces, and keeps it running month to month. Your team learns what it needs to, and we handle the rest.
Compare the plans.
One complete system, with more capacity as your business grows.
Essential
Your website and everyday customer communication, connected.
$497 one-time setup
- Smart website built for mobile and search
- AI website chat for questions and inquiries
- Online booking, confirmations, and reminders
- Missed-call text-back
- Automated requests for honest reviews
- Contact management and inquiry tracking
Pro
Stay connected with customers and strengthen your reputation.
$897 one-time setup
Everything in Essential, plus:
Premium
Add phone coverage and ongoing marketing support.
$1,297 one-time setup
Everything in Pro, plus:
- AI Receptionist Agent: answers calls, qualifies callers, and books appointments
- Google Business Profile management
- Monthly customer newsletter
- Monthly 30-minute strategy call
Need another AI agent? Add one to your Growth System at its listed monthly price, with standard agent setup included. Custom integrations are quoted separately.
Included with every Growth System: setup and onboarding, ongoing system monitoring, and monthly care within your agreed scope.
Usage-based charges are explained before enrollment.
Full plan details
Full Essential plan details
- Smart Website: built with local keywords, proper page structure, and Google-indexable content so search engines can find and rank it. Mobile-first, on your domain
- AI website chat: answers questions, captures leads, and books appointments 24/7
- Online booking with automated confirmations and reminders
- Missed-call text-back: automatically texts anyone who calls when you can't answer, so no inquiry goes cold. Includes business SMS setup and carrier registration
- Automated requests for honest reviews: every customer is asked, regardless of expected rating. No review gating
- Contact capture into a CRM pipeline
- Monthly care and system monitoring
Full Pro plan details
- Everything in Essential
- AI Reputation Agent: automated review requests, review monitoring and alerts, and AI-drafted review response suggestions. Owner approval required before any review-response draft is sent. Referral requests sent to happy customers after a positive interaction
- AI-powered text conversations: the assistant handles incoming text messages the same way it handles web inquiries
- Past-customer reactivation campaigns: automated sequences that re-engage past customers who haven't returned in 60 to 90 days
- Monthly performance summary report
Full Premium plan details
- Everything in Pro
- AI Receptionist Agent: answers every call 24/7, qualifies callers, and books appointments directly on your calendar
- Active Google ranking management via Google Business Profile. Not just profile maintenance, but the most direct lever for your local search rankings. Monthly updates keep your profile current and active
- Monthly email newsletter: AI-assisted, sent to your existing customer list each month
- Monthly 30-minute strategy call with the Founder: reviewing performance, adjusting priorities, and planning what's next
Not every business needs the same starting point. If you need a focused solution rather than a full Growth System, such as a standalone AI Receptionist or a website with light automation, we can help define the right scope. Start a free conversation and we will recommend an appropriate starting point.
We assess what you already have.
We assess your existing website and tools and agree on a useful starting scope. Substitutions may be agreed before enrollment where they fit your needs. We do not promise automatic exchanges between unrelated services.
What a monthly care update can look like
What we checked
Tested the website inquiry form, confirmation message, and notification to the owner. Checked the booking link on a phone.
What we adjusted
Updated the assistant's holiday-hours answer using information approved by the owner, then tested the revised response.
What needs your input
Please confirm whether Saturday appointments should be available before we change the booking settings.
What we recommend next
Add clearer appointment-preparation instructions to the confirmation message. Proposed for your approval.
Some months, checks confirm that no changes are needed. Other months, we identify a useful adjustment or a decision for you to make.
Find out what we can take off your plate.
Tell us how you handle customer inquiries and follow-up. We'll discuss a practical starting point for your business.
